Effective Date: February 2025
Ahmos Tours, Travel & Air Cargo Ltd ("Ahmos Tours," "we," "us,"
or "our") is committed to protecting your privacy. This Privacy
Policy explains how we collect, use, disclose, and safeguard your
information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information when you interact
with us:
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Contact Information: Name,
email address, phone number, and postal address.
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Travel Information:
Passport details, travel preferences, itinerary details, and
special requests.
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Payment Information:
Billing address and payment method details necessary to process
transactions.
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Communication Data:
Records of correspondence, enquiries, and feedback you send to
us.
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Website Usage Data: IP
address, browser type, pages visited, time spent on pages, and
other analytical data collected through cookies and similar
technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process and manage your travel bookings, reservations, and
cargo shipments.
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To communicate with you regarding your bookings, enquiries, and
account updates.
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To provide customer support and respond to your requests in a
timely manner.
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To send you promotional offers, newsletters, and marketing
communications (with your consent).
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To comply with legal and regulatory obligations.
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To improve our services, website functionality, and overall
customer experience.
3. Data Sharing
We do not sell, rent, or trade your personal information to third
parties. However, we may share your data with:
-
Service Providers:
Airlines, hotels, transport operators, and other third-party
suppliers necessary to fulfil your bookings and travel
arrangements.
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Government Authorities:
Immigration, embassy, and consular offices for visa processing
and travel documentation purposes.
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Payment Processors:
Secure, PCI-compliant payment processors to handle your
financial transactions.
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Legal Authorities: When
required by law, regulation, legal process, or enforceable
governmental request.
4. Data Security
We implement appropriate technical and organisational measures to
protect your personal information against unauthorised access,
alteration, disclosure, or destruction. While we strive to use
commercially acceptable means to protect your data, no method of
transmission over the internet or electronic storage is 100% secure,
and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
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Access: You may request a
copy of the personal information we hold about you.
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Correction: You may
request that we correct any inaccurate or incomplete personal
data.
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Deletion: You may request
the deletion of your personal data, subject to legal and
contractual obligations.
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Opt-Out of Marketing: You
may unsubscribe from our marketing communications at any time by
contacting us or using the unsubscribe link in our emails.
6. Cookie Policy
Our website may use cookies and similar tracking technologies to
enhance your browsing experience, analyse site traffic, and
understand user behaviour. Cookies are small data files stored on
your device that help us improve our services.
You can manage your cookie preferences through your browser
settings. Please note that disabling cookies may affect the
functionality of certain features on our website.
7. Contact Us
If you have any questions, concerns, or requests regarding this
Privacy Policy or how we handle your personal data, please contact
us: